Store Policy

Effective Date: 06/15/2024

General Policy
Welcome to Faithful Child LLC. We strive to provide high-quality, engaging religious educational content for children. Please review our store policy below for information on our terms and conditions, payment methods, shipping, and returns.

Digital Products

Purchasing Digital Products:
        •       Digital products, including access to digital flipbooks on Heyzine.com, are available for purchase directly from our website.
        •       Upon purchase, you will receive a email with a PDF attachment that has a direct link and unique QR code for your book. It will also include login credentials to protect your purchase.

Digital E-books Returns and Refunds:
        •       All sales of digital products are final. We do not offer returns or refunds for digital products.
        •       If you experience any issues accessing your digital content, please contact our customer service team at support@faithful-child.com for assistance.

Print Products

Purchasing Print Products:
        •       Hard cover and paperback copies of our books are available for purchase on Amazon. Links to purchase these books can be found on our website under the respective book listings.

Hardback and Paperback Returns and Refunds:
        •       Returns and refunds for hardback and paperback copies are handled through Amazon. Please refer to Amazon’s return policy for details on how to return or exchange your purchase.

Payment Methods
        •       We accept all major credit cards and PayPal for online purchases made through our website.
        •       For bulk orders and consulting services, please contact our sales team at support@faithful-child.com for more details.

Shipping Policy

Digital Products:
        •       Digital products are delivered electronically. You will receive an email with your books links,  instructions, and login credentials to access your digital content on Heyzine.com.

Print Products:
        •       Shipping times for print copies vary depending on your location and Amazon’s shipping options. Typically, it ranges from 3-7 business days.
        •       International shipping is available for print products through Amazon.

Consulting Services

Booking Consulting Services:
        •       To book consulting services, please visit our consulting services page and fill out the inquiry form. Our team will contact you to discuss your needs and how we can assist.

Payment for Consulting Services:
        •       Payment for consulting services can be made via major credit cards, PayPal, or bank transfers.

Customer Service
        •       For any questions or issues regarding your order, please contact our customer service team at support@faithful-child.com.
        •       We aim to respond to all inquiries within 48 hours.

Changes to Store Policy
        •       Faithful Child LLC reserves the right to update or modify this store policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
        •       By purchasing from our website, you agree to the terms and conditions outlined in these Policies and the Terms and Conditions Policy below.

Faithful-child.com Terms and Conditions Policy
Welcome to Faithful-child.com
These terms and conditions outline the rules and regulations for the use of Faithful-child.com’s website. Faithful Child LLC operates Faithful-child.com and is located at: 
17350 State HWY 249 Set 220
Houston, TX 77064

By accessing this website, you accept these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website.

1. Definitions
• Client, You, and Your: Refers to you, the person accessing this website and accepting these terms and conditions.
• The Company, Ourselves, We, Our, and Us: Refers to Faithful Child LLC.
• Party, Parties, or Us: Refers to both the Client and ourselves, or either the Client or ourselves.
• Terms: Refer to the offer, acceptance, and consideration of payment necessary to provide our services and products.

2. Cookies
We use cookies to enhance your experience on Faithful-child.com. By using Faithful-child.com, you consent to our use of cookies as detailed in our Privacy Policy. Cookies help us retrieve user details for each visit and are used in some areas of our site to enable functionality and ease of use.

3. License
Unless otherwise stated, Faithful-child.com and/or its licensors own the intellectual property rights for all material on Faithful-child.com. All rights are reserved. You may view and/or print pages for your personal use only, subject to restrictions.

You must not:
• Republish material from Faithful-child.com.
• Sell, rent, or sub-license material from Faithful-child.com.
• Reproduce, duplicate, or copy material from Faithful-child.com.
• Redistribute content unless explicitly made for redistribution.

4. Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and its use. This includes any warranties implied by law regarding satisfactory quality, fitness for purpose, and reasonable care and skill.

Nothing in this disclaimer will:
• Limit or exclude liability for death or personal injury resulting from negligence.
• Limit or exclude liability for fraud or fraudulent misrepresentation.
• Limit any liabilities not permitted under applicable law.
• Exclude liabilities that may not be excluded under applicable law.

5. Delivery Policy
For digital products, if you experience any delivery issues, please contact us at support@faithful-child.com. For hard cover and paperback copies, refer to Amazon.com for their delivery policy.

6. Return Policy
All sales of digital products are final. For physical books purchased from Amazon, please follow Amazon’s return policy. Contact us at support@faithful-child.com for any issues with digital products purchased directly from us.

7. Payment Policy
We accept all major credit cards and PayPal. Payments are processed securely.

8. User Account and Security
By creating an account with Faithful-child.com, you agree to the following:
• Confidentiality: Your username and password are personal and should not be shared. You are responsible for maintaining their confidentiality.
• Unauthorized Use: Notify us immediately if you suspect unauthorized use of your account. We are not liable for losses arising from failure to do so.
• Access and Use: Use your account only for lawful purposes. Unauthorized access to other users’ accounts is prohibited.

9. Content Distribution
All content on Faithful-child.com and Amazon.com is protected by copyright. By accessing our content, you agree to:
• Personal Use Only: Use content for personal, non-commercial purposes. Redistribution or commercial use requires prior written permission.
• Prohibited Actions: Do not share, distribute, or use content for commercial purposes or modify it without permission.
• Legal Consequences: Unauthorized actions may result in legal action and termination of access to our services.

10. Acknowledgment
By using Faithful-child.com’s services, you acknowledge that you have read, understood, and agree to these terms and conditions. If you disagree with any part, please refrain from using our services.

For any questions, contact us at support@faithful-child.com.

Thank you for choosing Faithful Child LLC. We appreciate your business and are committed to providing you with the highest quality products and services.